Description

You will handle inbound customer inquiries and provide support, transitioning to remote work after onsite training.

This role is on-site.

Responsibilities

• Provide customer-focused service to address user needs and inquiries.
• Maintain clear and professional interpersonal communication during all interactions.
• Utilize computer systems to manage customer data and support requests.

Required Skills

• 5+ years of experience in customer service or related roles.
• Strong computer literacy and ability to navigate digital tools.
• Proven interpersonal communication skills.
• Experience in customer support environments.
• Ability to work onsite in Louisville, KY during the training period.
• Reliable internet connection capable of supporting VPN access for remote work.

Preferred Skills

• Degree or equivalent educational background.

Key Skills

Education

ANY GRADUATE