Description

You provide direct assistance to families and schools regarding scholarship programs, student inquiries, and funding status from a remote environment.

This role is remote.

Responsibilities

• Respond to incoming calls regarding student inquiries, scholarship applications, and funding status.
• Resolve caller questions to ensure student registration and satisfaction.
• Manage multiple tasks simultaneously while maintaining accurate data entry.
• Navigate PC and internet tools to process information during calls.

Required Skills

• At least one year of customer service or call center experience.
• English language proficiency, subject to a language assessment.
• Strong communication and problem-solving abilities.
• Ability to remain empathetic and personable during difficult or tense situations.
• High level of detail-orientation and self-motivation.
• Accurate typing and keyboard skills.
• Proficiency in PC and internet navigation.

Preferred Skills

• Graduate degree in any field.

Key Skills

Education

Any Gradute