Description

Manage inbound customer support for banking clients in the Middle East region.

Responsibilities

• Handle inbound calls from Arabic and English-speaking customers.
• Resolve day-to-day banking queries and issues for clients in Bahrain, Jordan, and Qatar.
• Communicate effectively using written and spoken Arabic and English.
• Work according to UAE shift timings on-site at RMZ Eco World, Bengaluru.

Required Skills

• 5+ years of experience in customer service or related roles.
• Proficiency in reading, writing, and speaking Arabic.
• Proficiency in reading, writing, and speaking English.
• Experience handling banking-related queries.
• Ability to work on-site at RMZ Eco World, Bengaluru.
• Any Graduate degree.

Preferred Skills

• Native Arabic speaker or proficiency in colloquial Arabic accents.

Key Skills

Education

Any Graduate