Description

You will handle customer support via a voice process, managing incoming inquiries and resolving issues following established protocols.

Responsibilities

• Manage incoming customer inquiries through voice channels.
• Provide support for specific process workflows.
• Resolve customer issues following established protocols.
• Maintain professional communication standards during all interactions.

Required Skills

• 5+ years of experience in professional environments.
• Proven experience in Customer Support.
• Strong background in Customer Service.
• Ability to work in a voice-based process.
• Effective verbal communication skills.
• Problem-solving abilities for issue resolution.

Key Skills

Education

6