Description

You will manage customer orders, resolve support inquiries, and maintain accurate account records in a hybrid role based in Cary, NC.

This role is hybrid.

Responsibilities

• Process customer orders and manage account details using client management systems.
• Analyze customer data and generate reports using Microsoft Excel.
• Resolve customer inquiries and issues efficiently to ensure high service levels.
• Coordinate with internal teams to support supply chain and order management processes.

Required Skills

• 2-5 years of experience in order management, customer service, or account management.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Strong understanding of order processing and supply chain management principles.
• Experience with client management systems and Microsoft platforms.
• Proven track record in account or customer management.

Preferred Skills

• Familiarity with SAP.

Refer & Earn: Referral bonus available.

Key Skills

Education

Bachelors Degree