Description

Manage international customer operations across voice and non-voice channels.

You will handle customer inquiries via chat, email, and voice calls, providing technical and non-technical support to international clients.

Responsibilities

• Handle customer inquiries via chat, email, and voice calls.
• Provide technical and non-technical support to international clients.
• Manage communication within an international BPO environment.
• Resolve customer issues efficiently across voice and non-voice channels.

Required Skills

• Excellent verbal and written English communication skills.
• Experience in voice process operations.
• Experience in non-voice process operations (chat and email).
• Background in customer support or technical support.
• Ability to work within an international BPO framework.
• Customer support and technical support experience.

Preferred Skills

• 12th pass minimum educational qualification.

Key Skills

Education

12th pass