Description

You will manage client relationships and ensure long-term customer satisfaction in an on-site role based in Bengaluru.

Responsibilities

• Manage existing customer accounts to drive retention and growth.
• Oversee customer management processes to ensure service delivery meets expectations.
• Execute account management strategies to strengthen client partnerships.
• Coordinate with technical teams to resolve customer requirements.

Required Skills

• 5+ years of experience in Customer Success or Account Management.
• Proven track record in customer management.
• Proficiency in C programming language.
• Demonstrated direct experience in account management roles.
• Bachelor’s or Master’s degree.

Key Skills

Education

Bachelor’s degree or Master’s degree