Description

You will deploy and troubleshoot Chromeleon CDS software on client-server networks, ensuring minimal downtime for critical laboratory operations.

Responsibilities

• Deploy Chromeleon CDS software across diverse client-server network architectures.
• Diagnose and resolve complex software and networking issues to maintain system availability.
• Handle customer escalations and maintain performance KPIs through effective issue resolution.
• Collaborate with cross-functional teams to implement maintenance solutions and project requirements.
• Travel at short notice to support on-site deployments and troubleshooting efforts.

Required Skills

• 3+ years of hands-on experience with Chromeleon CDS or another enterprise CDS application.
• Strong proficiency in Windows Server administration and general networking concepts.
• Working knowledge of SQL and Oracle databases.
• Understanding of HPLC and GC instrumentation in a regulated environment.
• Proven ability in technical troubleshooting and customer support.
• Bachelor of Engineering (IT, E&TC, CS, Instrumentation), BCA, MCA, or equivalent degree.

Preferred Skills

• Knowledge of DHCP, DNS, cloud environments, and virtual servers.
• Familiarity with USFDA, EDQM, ANVISA, or EU regulatory compliance and audits.

Key Skills

Education

Any Graduate