Description

You will handle customer inquiries and support tasks from our Varthur, Bengaluru office.

Responsibilities

  • Provide technical support and handle customer negotiations.
  • Work rotational 9-hour shifts based on gender-specific timing constraints.
  • Manage workloads across a 6-day working week with rotational days off.
  • Maintain all necessary documentation for background verification and onboarding.

Required Skills

  • Minimum 1 year of BPO experience.
  • Proficiency in Technical Support.
  • Strong Negotiation skills.
  • Ability to work rotational shifts (6am to 1am for males; 6am to 8pm for females).
  • Must be able to commute to the Varthur location in Bengaluru.
  • Must be available for 6 days of work per week.
  • Graduate degree in any discipline.

Education

ANY GRADUATE