You will handle customer inquiries and support tasks from our Varthur, Bengaluru office.
Responsibilities
- Provide technical support and handle customer negotiations.
- Work rotational 9-hour shifts based on gender-specific timing constraints.
- Manage workloads across a 6-day working week with rotational days off.
- Maintain all necessary documentation for background verification and onboarding.
Required Skills
- Minimum 1 year of BPO experience.
- Proficiency in Technical Support.
- Strong Negotiation skills.
- Ability to work rotational shifts (6am to 1am for males; 6am to 8pm for females).
- Must be able to commute to the Varthur location in Bengaluru.
- Must be available for 6 days of work per week.
- Graduate degree in any discipline.