Description

Handle customer inquiries and technical support tasks from the Varthur office in Bengaluru. Manage negotiations and maintain documentation for onboarding.

Responsibilities

• Provide technical support and handle customer negotiations.
• Work rotational 9-hour shifts based on gender-specific timing constraints.
• Manage workloads across a 6-day working week with rotational days off.
• Maintain all necessary documentation for background verification and onboarding.

Required Skills

• Minimum 1 year of BPO experience.
• Proficiency in Technical Support.
• Strong Negotiation skills.
• Ability to work rotational shifts (6am to 1am for males; 6am to 8pm for females).
• Must be able to commute to the Varthur location in Bengaluru.
• Must be available for 6 days of work per week.
• Graduate degree in any discipline.

Key Skills

Education

ANY GRADUATE