Description

Handle customer inquiries, technical support tasks, and negotiations from the Varthur office in Bengaluru. Manage onboarding documentation and maintain records for background verification.

This role is on-site.

Responsibilities

• Provide technical support and resolve customer inquiries.
• Negotiate terms and manage customer communications.
• Maintain accurate documentation for onboarding and background verification.
• Work rotational 9-hour shifts across a 6-day work week.

Required Skills

• Minimum 1 year of BPO experience.
• Proficiency in Technical Support.
• Strong Negotiation skills.
• Ability to work rotational shifts (6am to 1am for males; 6am to 8pm for females).
• Must be able to commute to the Varthur location in Bengaluru.
• Must be available for 6 days of work per week.
• Graduate degree in any discipline.

Key Skills

Education

ANY GRADUATE