Description

You will manage customer inquiries and technical support requirements for Unisore, Tata Sky, Tata Clip, and DTH processes.

Responsibilities

• Handle customer support requests and technical inquiries efficiently.
• Manage user experiences across various service portals.
• Provide direct assistance for DTH and related media processes.
• Resolve service issues to maintain high customer experience standards.

Required Skills

• 5+ years of experience in customer support roles.
• Proven expertise in Technical Support.
• Experience in managing Customer Experience (CX).
• Direct experience as a Customer Support Executive (CSE).
• Ability to navigate and support various service portals.

Education

• Bachelor's degree or currently an Undergraduate.

Key Skills

Education

Bachelor's