Description

You will provide long-term customer support services and manage user inquiries. This role is on-site.

Responsibilities

• Deliver customer support services to users.
• Maintain clear and effective communication in English.
• Manage customer inquiries throughout your tenure.
• Resolve user issues in a timely manner.
• Document support interactions and feedback.

Required Skills

• 5+ years of experience in customer support.
• Strong English communication skills.
• Ability to manage inquiries independently.
• Graduate degree in any discipline.
• Professional demeanor and patience.

Preferred Skills

• Experience with CRM or ticketing systems.
• Technical troubleshooting background.

Key Skills

Education

Any Graduate