Description

You manage voice-based support for diverse client accounts including Airtel Black, Tata Sky, InCnut, Andhra Bank, IDFC Bank, and Croma.

Responsibilities

• Handle customer inquiries through voice channels.
• Resolve issues for assigned client portfolios.
• Maintain strict service standards.
• Document interactions accurately.

Required Skills

• 5+ years in customer support roles.
• Proven experience as a Customer Support Executive.
• Direct experience in voice process environments.
• Ability to handle diverse client accounts.
• Any Graduate degree or undergraduate status.

Key Skills

Education

ANY GRADUATE