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Customer Support Representative
Greater Hyderabad Municipal Corporation, Nehru Nagar Colony, West Marredpally, Secunderabad, Telangana, India
Posted On: 30+ days ago
Experience: 4+ years
Availability: Hybrid
Openings: 1
Category: Customer Support Representative
Tenure: Full-time Only
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Description
You will manage customer inquiries and order processing within the healthcare domain.
Responsibilities
- Handle incoming calls from customers regarding product orders.
- Execute order entry and processing procedures accurately.
- Meet SLA targets and call metrics to maintain customer satisfaction.
- Manage customer queries with a professional demeanor.
Required Skills
- 4+ years of experience in customer support.
- Experience with order entry and processing in the healthcare domain.
- Proficiency in SAP and Salesforce.
- Experience using ticketing systems.
- Working knowledge of Microsoft Windows, Excel, and Word.
- Bachelor’s Degree.
Education
Bachelor’s Degree
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