Description

You will manage domestic voice processes for multiple service accounts, providing technical support and resolving customer inquiries efficiently.

This role is on-site.

Responsibilities

• Manage inbound and outbound calls within a domestic voice process environment.
• Provide technical support to customers regarding service inquiries.
• Resolve customer issues efficiently to maintain service standards.
• Handle domestic voice processes for various service accounts.

Required Skills

• 5+ years of experience in customer support roles.
• Proven experience in Technical Support.
• Experience handling domestic voice processes.
• Ability to work on-site in Hyderabad, Telangana.

Preferred Skills

• Undergraduate or Graduate degree completed.

Key Skills

Education

ANY GRADUATE