Description

You will manage customer inquiries through a voice-based support process in Hyderabad.

This role is on-site.

Responsibilities

• Handle inbound customer calls within a voice process environment.
• Perform technical troubleshooting to resolve user issues.
• Provide direct technical support to end users.

Required Skills

• 5+ years of experience in customer support roles.
• Proven expertise in technical support.
• Strong troubleshooting capabilities.
• Experience working in a voice process.
• Technical Support.
• Troubleshooting.

Preferred Skills

• ANY GRADUATE education.
• 2-year tenure in similar roles.

Key Skills

Education

ANY GRADUATE