Description

Provide technical and customer service support for client-specific applications and technologies.

This role is on-site.

Responsibilities

• Deliver first and second level technical support for specific client applications.
• Troubleshoot technology issues reported by users.
• Communicate technical solutions clearly via verbal and written channels.
• Manage multiple support tasks simultaneously in a changing environment.

Required Skills

• 2+ years of experience in customer service or technical support roles.
• Proven ability in troubleshooting client-specific technologies.
• Strong verbal communication skills with an ability to listen and explain concepts clearly.
• Strong written communication skills.
• Demonstrated interpersonal skills for interacting with diverse audiences.
• Ability to multi-task and adapt to changing requirements.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate