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CyberArk Support Engineer

CareerNet Technologies Pvt Ltd

 

Hyderabad, Telangana, India

Posted On: 30+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: CyberArk Support Engineer
Tenure: No Preference/Any
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Description

Key Skills: CyberArk, Onboarding Process

Roles and Responsibilities:

  • Onboard and manage privileged/admin accounts and service accounts in CyberArk or other PAM tools.
  • Configure, modify, and maintain safes/vaults and access permissions.
  • Add, remove, and manage Active Directory groups and user access associated with safes.
  • Perform password management activities including:
    • Password reconciliation
    • Password changes/resets in PAM tools
    • Resetting passwords in Active Directory
  • Troubleshoot CPM/password management and reconciliation issues.
  • Work with PAM platforms and ensure correct platform assignment/configuration for accounts.
  • Manage user access requests and privilege modifications as per approval workflows.
  • Monitor PAM operations and resolve day-to-day operational issues.
  • Coordinate with application, server, and infrastructure teams for onboarding and access-related activities.
  • Ensure compliance with security policies, audit requirements, and operational procedures.
  • Support incident resolution and operational troubleshooting related to privileged access management.
  • Maintain operational documentation, onboarding procedures, and knowledge articles.

Skills Required:

  • 3-6 years of hands-on experience with CyberArk or other PAM solutions.
  • Strong understanding of:
    • Safes/Vaults
    • Platforms
    • Password management operations
    • Privileged account onboarding
    • Service account management
  • Experience managing Active Directory users, groups, and permissions.
  • Knowledge of password reconciliation and password reset processes.
  • Familiarity with access management.
  • Understanding of server infrastructure and Active Directory environments.
  • Ability to troubleshoot operational and access-related issues in PAM environments.
  • Good communication and stakeholder coordination skills.

Preferred Qualifications

  • Experience with CyberArk PAS administration/support.
  • Exposure to IT security and identity/access management concepts.
  • Experience working in enterprise production support or operations environments.

Typical Activities

  • Onboarding new privileged accounts and service accounts
  • Updating safe memberships and permissions
  • Managing AD group access
  • Resolving password sync/reconciliation failures
  • Supporting audit and compliance requests
  • Performing routine operational maintenance in CyberArk/PAM tools

Education: Bachelor's Degree in related field

Education

Any Graduate

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