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Cybersecurity Service Delivery Manager

Themesoft

 

Franklin Lakes, NJ, USA

Posted On: 3 days ago
Experience: 10+ years
Availability: Onsite
Openings: 1
Category: Cybersecurity Service Delivery Manager
Tenure: No Preference/Any
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Description

Lead cybersecurity and GRC service delivery, managing teams and client relationships to meet SLA and KPI targets.

This role is on-site.

Responsibilities

  • Manage Cybersecurity and GRC service projects to ensure client requirements are met.
  • Handle escalations and ensure delivery meets or exceeds client SLA and KPI targets.
  • Lead multi-domain cybersecurity delivery teams supporting 24/7 operations.
  • Coordinate between delivery teams, client stakeholders, and internal departments.
  • Drive business growth by converting technical ideas into sales and presales opportunities.

Required Skills

  • 10+ years of experience in cybersecurity services delivery.
  • Direct experience in team management and leadership.
  • Technical proficiency in SIEM, Identity and Access Management (IAM), and Vulnerability Management.
  • Deep understanding of endpoint security, cyber-attack techniques, threat vectors, and risk management.
  • Hands-on knowledge of Windows, Linux, and Unix operating systems.
  • Experience managing security issues across applications, databases, and middleware.
  • Proven ability in client handling within the Cybersecurity or GRC domains.
  • Professional certification such as CISSP, CCSP, CRISC, C/CISO, GIAC, or CEH.

Preferred Skills

  • Experience with global capability delivery models.

Education

Any Graduate

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