You will act as the functional bridge between Child Welfare agency SMEs and technical development teams to implement D365 solutions.
Responsibilities
Perform configuration within D365 to meet functional requirements across Intake, Investigation, Case Management, Services, Providers, Finance, and Reporting modules.
Collaborate with the Microsoft Technical Product Owner to clarify and refine user stories.
Work with offshore development teams to align on technical possibilities and clarify functional logic.
Review developed functionality for completeness to ensure it meets the requirements defined in user stories.
Contribute to system demos and walkthroughs at the conclusion of each sprint.
Required Skills
7+ years of experience as a D365 Functional Consultant.
Hands-on experience with D365 configuration.
Experience working with D365 version 9.2 and Portal version 9.5.
Ability to translate business requirements into functional user stories.
Experience interfacing with technical architects and offshore development teams.
Knowledge of functional modules including Case Management and Finance.