Description

You will act as a technical lead and consultant for Dynamics 365 implementations, translating business requirements into technical solutions.

This role is on-site.

Responsibilities

• Implement and configure Dynamics 365 Customer Service and Contact Center modules.
• Create integration and solution design documents, including data mapping.
• Manage the development life cycle within Azure DevOps.
• Support system integration testing (SIT) and user acceptance testing (UAT) defect resolution.

Required Skills

• 5+ years of experience in technical roles.
• Proficiency in Dynamics 365 CE (Sales & Service).
• Experience with PowerApps (Model-Driven and Canvas).
• Hands-on knowledge of Power Automate and Power BI.
• Experience with SharePoint and Azure DevOps.
• Familiarity with JavaScript and Plugins.
• Ability to execute test plans and perform manual unit testing.

Preferred Skills

• Bachelor's degree or equivalent graduate level education.

Key Skills

Education

Any Graduate