Description

You will analyze IVR call reporting and manage data workflows across multiple platforms.

Responsibilities

• Execute IVR call reporting and data analysis.
• Manage data integration and batch processes using IDMC and Spring Batch.
• Monitor system performance and logs via Grafana and Elastic.
• Maintain data pipelines using Autosys and Snowflake.

Required Skills

• 5+ years of experience in data analysis.
• Snowflake
• SQL
• IDMC
• Spring Batch
• Autosys
• Genesys Cloud
• Salesforce
• Power BI
• Grafana

Preferred Skills

• Experience with Elastic

Key Skills

Education

Any Graduate