You will bridge the gap between client business processes and data-driven insights through technical oversight and analysis.
Responsibilities
- Map business processes by documenting interactions between actors, applications, and data flows.
- Monitor data systems to ensure integrity and resolve data issues through application updates.
- Perform qualitative and quantitative data validation to support reporting accuracy.
- Build reports and dashboards that provide actionable insights for business teams.
- Refine and train AI models to support artificial intelligence initiatives.
Required Skills
- 4+ years of experience in data analysis or business process mapping.
- Proficiency in SQL for data manipulation and querying.
- Experience building visualizations in Power BI or Tableau.
- Hands-on experience with Salesforce Einstein.
- Strong background in business analysis and process documentation.
- Ability to perform complex data validation and triage technical data issues.
- Effective communication skills for daily client engagement.
Preferred Skills
- Experience with Excel, Smartsheet, and Google Analytics.