Description

You will bridge the gap between client business processes and data-driven insights through technical oversight and analysis.

This role is remote.

Responsibilities

• Map business processes by documenting interactions between actors, applications, and data flows.
• Monitor data systems to ensure integrity and resolve data issues through application updates.
• Perform qualitative and quantitative data validation to support reporting accuracy.
• Build reports and dashboards that provide actionable insights for business teams.
• Refine and train AI models to support artificial intelligence initiatives.

Required Skills

• 4+ years of experience in data analysis or business process mapping.
• Proficiency in SQL for data manipulation and querying.
• Experience building visualizations in Power BI or Tableau.
• Hands-on experience with Salesforce Einstein.
• Strong background in business analysis and process documentation.
• Ability to perform complex data validation and triage technical data issues.
• Effective communication skills for daily client engagement.

Preferred Skills

• Experience with Excel, Smartsheet, and Google Analytics.

Key Skills

Education

Any Graduate