Description

You will analyze operational data to assess capacity availability, uptime, and operational efficiency.

Responsibilities

• Generate and maintain weekly reports tracking team performance against key KPIs.
• Clean, transform, and analyze datasets, applying techniques like proxy and regression analysis for incomplete data.
• Maintain and test code used for report generation and data structure integrity; integrate new data sources.
• Develop and enhance dashboards in collaboration with field teams and data science partners.
• Produce reports and whitepapers with actionable recommendations for leadership.

Required Skills

• 3+ years of experience in data analysis, operations analytics, or a related field.
• Strong proficiency in SQL for data extraction and analysis.
• Solid experience cleaning, transforming, and interpreting complex datasets.
• Background in data visualization and using data-driven models to support business decisions.
• Experience analyzing data, forming conclusions, recommending actions, and presenting results to stakeholders.
• Intellectual curiosity and initiative to identify hypotheses and drive continuous improvement.
• Collaborative, team-oriented mindset.

Preferred Skills

• Familiarity with dashboard development tools like Bento or Tableau.
• Experience in operations, data center, manufacturing, telecom, or NOC environments.

Key Skills

Education

Bachelor's degree