Description

Key Responsibilities

• Analyze customer master data from multiple source systems to identify data quality issues, duplicates, inconsistencies, and missing information.
• Perform data profiling, data mapping, gap analysis, and source-to-target mapping for MDM implementation.
• Collaborate with business stakeholders to gather and document business and data requirements.
• Define and validate business rules for data standardization, enrichment, match & merge, survivorship, and hierarchy management.
• Support data cleansing, normalization, deduplication, and data enrichment initiatives.
• Validate customer master records and ensure compliance with enterprise data governance standards.
• Work with Informatica MDM Developers to configure business rules and validate implementation.
• Analyze integration requirements between Informatica MDM and enterprise applications such as Salesforce, SAP, ServiceNow, Enterprise Data Warehouse, and third-party data providers (e.g., Dun & Bradstreet).
• Support User Acceptance Testing (UAT), System Integration Testing (SIT), and production validation.
• Prepare functional specifications, data dictionaries, mapping documents, test cases, and process documentation.
• Generate data quality reports, dashboards, and KPIs to monitor data accuracy and completeness.
• Participate in data migration, reconciliation, issue resolution, and post-production support activities.

Required Skills

• 5–8 years of experience in Data Analysis, Master Data Management, or Data Governance.
• Strong understanding of Customer Master Data concepts.
• Experience with Informatica MDM (preferred).
• Knowledge of Informatica Data Quality (IDQ) is an advantage.
• Strong SQL skills for data analysis and validation.
• Data Profiling and Data Mapping.
• Source-to-Target Mapping (STTM).
• Data Cleansing and Data Quality.
• Match & Merge concepts.
• Survivorship Rules.
• Data Governance and Data Stewardship.
• Microsoft Excel (Advanced).
• Experience with Oracle, SQL Server, or other relational databases.
• Knowledge of REST APIs and enterprise integrations is desirable.

Preferred Skills

• Informatica Customer 360 (C360)
• Informatica Data Quality (IDQ)
• Salesforce
• SAP
• ServiceNow
• Enterprise Data Warehouse
• Dun & Bradstreet (D&B)
• Power BI / Tableau
• Azure DevOps / JIRA
• Agile/Scrum methodology

Functional Skills

• Customer Master Data
• Master Data Management (MDM)
• Data Governance
• Data Stewardship
• Data Profiling
• Data Quality
• Data Enrichment
• Data Validation
• Data Reconciliation
• Business Analysis
• Data Migration
• Reporting & Analytics

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Engineering, or a related field.
• Experience working on enterprise MDM or Data Governance projects is preferred.
• Certification in Informatica MDM or Data Management is a plus.

Nice to Have

• Experience with Customer 360 implementations.
• Exposure to Data Governance tools.
• Experience with Data Warehousing.
• Knowledge of D&B data enrichment.
• Strong stakeholder communication and documentation skills.

Mandatory Skills

• Data Analysis
• SQL
• Customer Master Data
• Data Profiling
• Data Mapping
• Data Quality
• Data Governance
• Data Stewardship
• Data Validation
• Data Reconciliation
• Informatica MDM (Preferred)
• Business Requirement Analysis
• UAT/SIT Support

Key Skills

Education

Bachelor's degree