Description

What you'll do?

Own and drive performance on a portfolio of accounts.

Create and execute innovative strategies to enhance portfolio performance, in line with our test & learn framework.

Provide analytical insight and recommendations to the Agency Management and Client Relationship teams to optimize portfolio performance.

Effectively integrate into the analysis team and proactively manage relationships with stakeholders across all business functions.

The role has no direct reports they may need to lead the implementation of solutions. The candidate will need confidence and free thinking to understand and define the problem, take ownership, create a solution, and coordinate people to deliver change.

What experience do you need?

Proficient in database environments and data set manipulation including exposure to tools such as SQL, Bigquery, Tableau, Python and Excel (including macros)

Proficient in the use of AI tools such as Google Gemini and Github Copilot Innate data curiosity

Solid interpersonal and relationship building skills

Exceptional numeracy and demonstrable attention to detail

Well developed problem solving skills, particularly relating to data and query code validation

Experience in delivering high quality analytical output to tight deadlines

Excellent communication skills, with the ability to simplify complex concepts and communicate them clearly in emails or on conference calls

What could set you apart?

Experience in a high performing collections or recoveries environment

Knowledge of contingent collections processes, suppliers and business drivers

Ability to select and use appropriate tools to drive efficiency in data management, code development, testing, analytics and process automation

Personal (hobby) application of analytics or coding

Key Skills

Education

Any Graduate