Description

• Ability to handle and resolve issues through phone or email
• Ability to effectively prioritize multiple projects and tasks to meet designated deadlines
• Attentiveness to accuracy and detail
• Ability to work independently as well as effectively in a team environment
• Excellent organization ability, analytical capacity and attention to detail
• Strong customer service focus, including conflict management skills
• Exceptional communication skills, including written, verbal and effective listening
• Computer skills, including proficient knowledge of all Microsoft Office applications
• Mainframe, AS400, AMPS, Cognos, PowerBI, and Smartsheets a plus
• Lead through adverse, ambiguous and/or stressful situations with integrity
• Adaptable to change and able to thrive in a dynamic, fast-paced environment
• Team player with a willingness to join forces to service needs of customer
• Demonstrates the companies (The Four I’s) – Integrity, Intensity, Innovation, and Involvement

Key Skills

Education

Bachelor's degree