Description
You will manage data operations, order fulfillment, and customer support reporting for the telecom IT services team.
This role is on-site.
Responsibilities
- Manage multiple tasks and priorities in an operational environment.
- Coordinate across systems for order management, ticketing, tracking, and reporting.
- Collaborate with cross-functional and technical teams to resolve issues.
- Support migration programs and service delivery processes.
Required Skills
- Bachelor's degree in a relevant field.
- 4+ years of experience in operations, customer support, service delivery, or telecom IT services.
- Strong verbal and written communication skills.
- Proven ability to work across multiple functional areas.
- Strong coordination and problem-solving skills with attention to detail.
- Experience with order management and ticketing systems.
Preferred Skills
- Experience in migration programs or service operations.