You will manage physical hardware maintenance and network troubleshooting within a data center environment.
Responsibilities
- Execute physical hardware swaps including fabric, backbone, optical transceivers, line cards, and TOR replacement.
- Perform circuit diagnosis, remote link troubleshooting, and hardware log reviews to isolate root causes.
- Manage RMAs by working directly with vendors.
- Maintain asset management and ticket management systems.
- Mentor and guide L1 resources.
Required Skills
- 4+ years of IT-related experience.
- 2+ years of data center experience.
- Proficiency with physical layer tasks including fiber optic connections, cleaning, and contamination control.
- Strong understanding of ESD best practices and OSI layer principles.
- Experience with text-based CLI and IP-based networking.
- Knowledge of BGP routing protocols, Spanning Tree, VRRP, and LACP.
- Familiarity with Linux-based systems.
- Scripting and automation experience using Bash, Python, or Perl.
- Ability to lift 50lbs.
- A+/Network+ level of knowledge.
Preferred Skills
- Experience with environmental and safety management in a data center.