Description

• Perform basic server and network switch hardware troubleshooting, including cable replacement, memory (RAM) upgrade and replacement, and NVMe upgrade and replacement activities, setting EUI-64 address on servers, OOB Initial configuration etc.
• Execute structured cable laying and routing within the data center environment between servers, switches, ODFs and racks, following data center best practices.
• Identify and work with hardware from multiple vendors such as Dell, HPE, Cisco, including accurate identification of ports and interfaces.
• Site survey to evaluate rack / space and dependencies for the new hardware installation.
• Identify and handle various data center cables and connectors used for networking, power, and grounding, ensuring correct selection and usage.
• Preparing Material Requests and Return Material Requests based on the Material required for installation and returning surplus material.
• Raising CR, representing in CAB, managing the required notification to all stakeholders, CR starting and closure in portal.
• Installation and uninstallation of Hardware - Servers, switches etc. and interconnectivity.
• Prepare, install, terminate, and maintain different types of cables, including but not limited to:
  • Cat6 / Cat6A
  • Power cables (AC & DC)
  • Grounding cables
  • Fiber cables (LC-LC, LC-E2000, breakout cables, AOC etc.)
• Understand, update, and maintain cable connection documentation, rack layouts, and port-to-port connectivity records, Hardware Acceptance document.
• Provide on-site data center support across multiple locations in Germany, with extensive travel requirements of approximately 70-80%.
• Support planned maintenance activities, upgrades and changes, including availability during night hours, whenever required.

Required Skills & Experience

• Hands-on experience with Dell server infrastructure.
• Proficiency in hardware installation and upgrades (DIMM, NVMe, SFP modules).
• Strong understanding of data center power systems and circuit breaker management.
• Experience with infrastructure documentation and data center standards.
• Knowledge of remote server management tools (iDRAC) and BIOS configuration.

Preferred Qualifications

• Experience working in high-availability (HA) environments
• Familiarity with change management and incident response processes
• Relevant certifications (e.g., EFKffT certification)

Key Skills

Education

Bachelor's degree