Description

What's the Job?

• Prepare, stage, set up, and perform startups and shutdowns of IT equipment, following specific instructions and safety protocols.
• Conduct post-execution quality checks to ensure proper grounding, staging, labeling, and cabling.
• Diagnose and troubleshoot hardware issues, quickly identifying causes and performing break-fix repairs on faulty components.
• Decommission hardware for system refreshes, including memory upgrades and OS rebuilds.
• Monitor systems for equipment failures or errors and respond to program error messages effectively.

What's Needed?

• Computer Science majors OR CompTIA A+ or Server+ certifications.
• Experience as a Data Center Technician, with hardware break-fix responsibilities.
• Previous experience with Geek Squad computer repair or similar computer repair technician roles.
• High school diploma, GED, or equivalent.
• Basic knowledge of computer hardware, servers, and components.
• 1 - 5 years of experience supporting IT equipment or related technology.
• Basic understanding of Microsoft Office applications (Outlook, Excel, Word).
• Flexibility to work non-standard business hours, including weekends and/or holidays

Key Skills

Education

Any Graduate