Description

You will own data support, ingestion troubleshooting, and pipeline maintenance.

Responsibilities

• Monitor and respond to support issues via team chats and ticketing systems.
• Troubleshoot and resolve issues concerning data ingestion, UI/UX changes, and data quality.
• Collaborate with cross-functional teams to ensure timely resolution of business and data requests.
• Document all issues and solutions to maintain the knowledge base.
• Support the AI Agent Foundry initiative when bandwidth permits, contributing to AI solution maintenance.

Required Skills

• 5+ years of experience in data engineering.
• Proficiency with Python and SQL.
• Experience developing ETL processes and ensuring data integrity.
• Familiarity with data platforms, ingestion pipelines, or UI/UX troubleshooting.
• Experience with Databricks and Snowflake.
• Working knowledge of Windows Azure.
• Strong analytical and problem-solving skills.

Preferred Skills

• Exposure to Machine Learning or GenAI tools.
• Experience in Customer Success support environments.

Key Skills

Education

Any Gradute