Description

Manage data for telephony migration planning and scheduling as the coordinator between stakeholders and technical teams.

Responsibilities

• Gather and update user, telephone extension, and migration site data by collaborating with telecom and project management teams.
• Partner with database and front-end developers to maintain and enhance the online user and extension database.
• Execute database exports, generate reports, and manage data requests for stakeholders.
• Validate data accuracy through true-up processes and cross-verification to ensure alignment before user migrations.
• Develop documentation and training materials, and conduct training sessions for database users and migration leads.

Required Skills

• Expert proficiency in MS Excel, including advanced formulas, pivot tables, and data visualization.
• Strong SQL skills for data querying and manipulation.
• Practical understanding of database technologies and data modeling.
• Proven experience in data collection, validation, and reporting.
• Ability to create clear documentation and training materials for non-technical users.
• Strong analytical, organizational, and communication skills.
• Bachelor's degree in Data Management, Computer Science, Information Technology, Business, or a related field.

Preferred Skills

• Prior experience as a Telecom Engineer or Project Manager on a telephony migration project.
• Experience with Microsoft Teams and Avaya telephony solutions.

Key Skills

Education

ANY GRADUATE