Description

You will build and fine-tune machine learning and NLP models to enhance contact center solutions and solve complex business problems.

This role is hybrid.

Responsibilities

• Build and fine-tune deep learning and machine learning models, with a focus on large language models.
• Solve high-level business problems using structured and unstructured data.
• Develop product offerings through data analysis and business value assessment.
• Communicate research findings and model recommendations to technical and non-technical stakeholders.

Required Skills

• 2+ years of experience implementing machine learning and NLP models with real-life data.
• Proficiency in Python programming.
• Experience working with deep learning models.
• Advanced knowledge of statistics.
• BS or MS in Computer Science or a related degree.

Preferred Skills

• Proficiency with deep learning libraries including PyTorch, TensorFlow, or JAX.
• Experience building or fine-tuning large language models.
• Experience deploying NLP models in production environments.

Key Skills

Education

Any Graduate