Description

Responsibilities

• Serve as the internal counterpart to the SI, absorbing, organizing, and operationalizing system configurations and updates
• Support ongoing platform build, including participation in solution walkthroughs and design discussions
• Configure, test, and validate Dayforce modules including payroll, core HR, time & attendance, scheduling, benefits, and LMS
• Coordinate with the SI on milestones, integrations, testing activities, and deliverables; hold partner accountable to timelines and requirements
• Support data migration efforts, ensuring accuracy, integrity, and security during system transition
• Drive automation of manual HR processes using native system capabilities
• Lead and support UAT, pilot testing, and user readiness initiatives
• Own post-go-live administration including troubleshooting, enhancements, user support, and continuous optimization
• Act as the Dayforce power user and first-line support for HR and business teams
• Facilitate requirements gathering with HR stakeholders, ensuring clarity and alignment across departments
• Track project milestones, risks, and action items; communicate updates to stakeholders and leadership
• Support change management, training, and communication across distributed teams
• Ensure compliance with labor laws, data privacy regulations, and internal governance standards
• Serve as a strategic advisor on HR technology, identifying opportunities to streamline and improve HR operations over time

Qualifications

• 2–4 years of experience in HRIS, HR operations, or systems coordination roles
• Hands-on experience administering Dayforce or a comparable HCM platform (configuration, testing, support)
• Strong understanding of HR operations including payroll, time & attendance, scheduling, benefits, and compliance
• Demonstrated project coordination experience (milestone tracking, risk management, stakeholder communication)
• Excellent communication skills with the ability to translate between technical and non-technical audiences
• Experience working with or managing external vendors or system integrators
• Exposure to process improvement methodologies (Lean, Six Sigma, RPA) preferred
• Familiarity with logistics, warehousing, or distributed workforce environments preferred
• Experience supporting HR data security or governance initiatives is a plus
• Ability to work PST hours and travel occasionally (~15%) as needed
• Authorized to work in the United States

Key Skills

Education

Bachelor's degree