Description

Responsibilities:

• Lead and support Dayforce implementation across Core HR, Workforce Management (WFM), Payroll, and Benefits.
• Serve as the primary IT-side HCM subject-matter expert, partnering with business stakeholders to gather requirements, assess current workflows, and recommend Dayforce best practices.
• Translate business needs into system configurations, workflows, forms, reports, and technical requirements.
• Work closely with the implementation partner to validate proposed solutions, guide implementation decisions, and keep the rollout on track.
• Support integrations between Dayforce, enterprise applications, and third-party providers, including employee data feeds, benefits interfaces, payroll systems, and financial systems.
• Partner with developers and technical teams on APIs, integrations, backend data flows, and troubleshooting.
• Develop and execute test plans, validate system functionality and data integrity, and coordinate business sign-off.
• Troubleshoot complex system issues, support major releases and enhancements, and maintain configuration documentation, process flows, and test scripts.
• Support payroll and benefits audits, compliance requirements, year-end processing, and ongoing system improvements.
• Train end users and help HR, Payroll, and Benefits teams confidently adopt the new system.

Qualifications:

• Demonstrated hands-on Dayforce implementation and configuration experience across Core HR, WFM, Payroll, and Benefits.
• Experience working on the IT side of HR technology, supporting HR, Payroll, and Benefits business processes and systems.
• Strong understanding of HR and employee data, backend integrations, benefits interfaces, payroll feeds, and third-party provider connectivity.
• Experience gathering business requirements, assessing workflows, recommending system solutions, and collaborating with technical teams.
• Ability to lead stakeholder discussions, clearly communicate system capabilities and limitations, and establish trust through strong subject-matter expertise.
• Experience with system testing, audits, data validation, upgrades, documentation, and end-user training.
• Strong analytical, communication, facilitation, and problem-solving skills.

Preferred Qualifications:

• SAP HCM, SAP Payroll, or SAP Benefits experience.
• Familiarity with California payroll and labor requirements, including overtime, meal/rest periods, split shifts, and final pay.
• Experience supporting union environments, benefits plans, general ledger postings, and payroll/benefits compliance.
• Experience with JSOX audits, SAP SuccessFactors, or relevant project management certifications

Key Skills

Education

Bachelor's degree