Description

You will provide technical assistance to desktop, laptop, and media room users under direct supervision.

Responsibilities

• Resolve computer problems for PC and Mac clients in person, via telephone, email, or remote sessions.
• Answer user questions regarding computer systems and hardware.
• Provide hardware and software support for onsite users.

Required Skills

• Troubleshooting hardware and software issues.
• Computer repair and maintenance.
• Operating Systems (PC and Mac).
• Networking fundamentals.
• One year of experience providing software or hardware technical assistance.
• Vocational/Technical degree in computer applications, computer technology, or a closely related area, or a High school diploma/GED with relevant experience.

Key Skills

Education

Any Graduate