Description

You will lead global client implementation initiatives to ensure delivery meets contractual specifications and quality standards.

This role is on-site.

Responsibilities

• Direct and manage global delivery resources aligned with go-to-market strategies and the implementation SDLC.
• Oversee budgets to ensure activities are funded and managed within resource allocation constraints and contract requirements.
• Evaluate company performance against contracts and recommend methods to improve delivery standards.
• Partner with legal and financial teams to ensure compliance with standards and best practices.
• Collaborate with Portfolio Management, Delivery, Marketing/Sales, and Client Relationship Management executives to align processes and technology with customer needs.

Required Skills

• 15+ years of related experience in product and services delivery.
• 5+ years in a supervisory or management capacity.
• Experience managing delivery in a global organization of significant size, scope, and complexity.
• Experience interpreting financial data and managing contracts or service agreements.
• Knowledge of Portfolio Management and Delivery frameworks.
• Experience with Implementation SDLC.

Preferred Skills

• Master's degree in a related field.

Key Skills

Education

Master's degree