Description

You provide on-site technical support and hardware management for clients in Tulsa.

This role is on-site.

Responsibilities

• Configure, image, and install software and hardware including laptops and tablets.
• Troubleshoot PC, peripheral, LAN/WAN, and VPN connectivity issues.
• Manage desktop imaging, asset management, and device setup.
• Document incidents and service requests using ServiceNow.
• Maintain the knowledge base and update Active Directory records.

Required Skills

• 2 to 4 years of helpdesk and desktop imaging experience.
• Proficiency with Windows machine imaging and configuration.
• Hands-on experience with Active Directory, password resets, and domain joining.
• Ability to perform remote and on-site troubleshooting.
• Experience managing incidents in ServiceNow.
• Strong communication skills for interfacing with users and technical teams.
• Bachelor's degree or equivalent practical experience.

Preferred Skills

• Knowledge of Mac machines.

Key Skills

Education

ANY GRADUATE