Description

Job Description:

• Pharma Lab IT Project Support End user computing (EUC)
• System administrator for Lab computers and equipmentLab computers and equipment support experience
• Must know Empower LacE and Unicorn Systems.
• Desktop support, Operating Systems support, Customer Service Knowledge
• Experience with Microsoft OS and related technologies.
• Extensive knowledge of IT hardware and software.
• Strong knowledge on network troubleshooting.
• Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
• Knowledge of Linux is a plus.
• Knowledge with SCCM Patching, Active directory, Antivirus tools etc.
• Must be proficient with imaging and creating images.
• Experience in Windows 10 deployment.
• Should have experience participating or leading an OS migration.
• Excellent written and oral communication skills
• Strong customer-service orientation.
• Understand customer service and service delivery.
• Understanding of ITIL processes and ServiceNow Tool.
• Must be located at the mentioned location 100 onsite jobs No remote working

Key Skills

Education

Any Graduate