Description

You will manage day-to-day desktop operations, provide technical support, and maintain hardware and software environments across Windows and macOS.

This role is on-site.

Responsibilities

• Troubleshoot hardware failures, network connectivity issues, and software errors in Windows and macOS environments.
• Install, configure, and maintain operating systems, enterprise applications, and peripheral hardware.
• Manage user accounts, permissions, and email setups within Active Directory and Office 365.
• Provide remote and on-site technical support to end-users.
• Maintain asset inventory, track software licenses, and document technical resolutions.

Required Skills

• 5+ years of experience in desktop support or IT helpdesk roles.
• Proficiency with Windows and macOS operating systems.
• Hands-on experience with Active Directory and Office 365 administration.
• Strong understanding of networking fundamentals.
• Experience troubleshooting hardware, printers, and mobile devices.
• Ability to use remote desktop tools for user support.
• Any Graduate degree or equivalent work experience.

Key Skills

Education

Any Graduate