Description

Manage desktop support operations and identity management services for end users.

This role is on-site.

Responsibilities

• Troubleshoot and resolve network, WiFi, and VPN connectivity issues using Meraki.
• Administer authentication and identity management services including Active Directory, Okta, SAML, and SSO.
• Support Office 365 applications and services such as Exchange, SharePoint, and Teams.
• Provide technical IT support to end users.

Required Skills

• 6-8 years of IT Support experience.
• 3+ years of experience troubleshooting network, WiFi, and VPN connectivity via Meraki.
• 2+ years of experience administering Active Directory, Okta, SAML, and SSO.
• 2+ years of experience supporting Office 365, Exchange, SharePoint, and Teams.
• BS degree in Computer Science or a related field.

Preferred Skills

• Experience in Medical Device, Pharma, Biotech, or Life Sciences domains.

Key Skills

Education

Any Graduate