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Extend Information Systems Inc Logo
Desktop Engineer

Extend Information Systems Inc

 

Scottsdale, AZ, USA

Posted On: 4 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Desktop Engineer
Tenure: No Preference/Any
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Description

You will manage the end-to-end lifecycle of hardware and provide L2/L3 desktop support for sites in Scottsdale, AZ.

This role is on-site.

Responsibilities

  • Manage the full lifecycle of laptops, desktops, thin clients, mobile devices, IP phones, and printers.
  • Execute IMAC and break-fix activities within established SLAs.
  • Perform hardware and network troubleshooting for LAN, client-side mail systems, and audio-visual devices.
  • Handle device validation, inventory management, and physical inspections.
  • Support data backup and transfer activities during migrations and hardware refreshes.

Required Skills

  • 5+ years of experience in desktop support or a similar technical role.
  • Proficiency with MS Platform operating systems and MS Office.
  • Hands-on experience with SCCM and ServiceNow.
  • Experience using Remote Management tools.
  • Strong troubleshooting skills for LAN, WLAN, and hardware components.
  • Proven ability to manage VIP client support and vendor interactions.
  • Experience with MS Outlook and client-side mail systems.
  • Ability to perform physical hardware repairs and basic component troubleshooting.

Preferred Skills

  • Experience with disaster recovery, data center equipment recovery, and system failure troubleshooting.
  • Ability to ensure client devices remain secure with the latest patches and antivirus definitions.

Education

Any Graduate

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