Description

You will provide technical assistance and troubleshooting for desktop hardware and software issues.

Responsibilities

• Troubleshoot hardware and software malfunctions for end users.
• Resolve technical issues through direct customer service.
• Maintain desktop environments and user workstations.

Required Skills

• 5+ years of experience in technical support roles.
• Hardware troubleshooting expertise.
• Software troubleshooting expertise.
• Proven customer service skills.
• Bachelor's degree or equivalent graduate-level education.

Key Skills

Education

Any Graduate