Description

You will provide end-to-end desktop and deskside support for hardware, software, and user-related issues.

This role is on-site.

Responsibilities

• Troubleshoot Windows, Mac, O365, and remote access issues, including Zscaler support.
• Manage desktop imaging, deployment, and device configuration activities.
• Support SCCM and Intune for system design, implementation, and migration activities.
• Handle incident resolution, service requests, and maintain system performance.

Required Skills

• 6–8 years of experience in desktop support and infrastructure services.
• Strong hands-on experience with SCCM and Intune.
• Proven ability to troubleshoot end-user issues for Windows and Mac environments.
• Experience managing enterprise desktop environments including O365 and Zscaler.
• Bachelor’s degree in information technology, Computer Science, or a related field.

Key Skills

Education

Any Graduate