Description

You will provide onsite and deskside technical support to end users at our Batesville location.

Responsibilities

• Deliver onsite support for PC and laptop hardware, including building, configuring, and troubleshooting via Gold images.
• Manage meeting room environments, video conferencing, printers, scanners, and other peripherals.
• Support mobile devices including iPads, iPhones, and Android hardware.
• Perform data center smart hands tasks, including rack and stack, cable management, and replacing defective components.
• Execute daily tape changes for local backup routines and handle end-user data backup and restoration.

Required Skills

• 5+ years of experience in desktop support or technical roles.
• Proficiency with Windows 7 and Windows 10 operating systems.
• Hands-on experience building, configuring, and troubleshooting PC and laptop hardware.
• Experience with Microsoft SCCM.
• Proven ability to install, troubleshoot, and rack/stack data center equipment.
• Experience using call logging systems for incident management.
• Working knowledge of current and legacy hardware platforms.
• Fluency in English and the local language.
• Degree or any graduate level education.

Key Skills

Education

Any Graduate