Description

You will provide onsite IT support for hardware, software, and applications within a healthcare system.

Responsibilities

• Install, deploy, troubleshoot, and repair hardware and software across the organization.
• Manage the full hardware lifecycle, including deployments and upgrades.
• Resolve incident break/fix issues and fulfill service requests as a tier I and II resource.
• Maintain accurate records in workload, asset management, and administrative applications.
• Collaborate with tier II and III IT teams to resolve complex technical issues.

Required Skills

• 6+ years of technical support experience, or an Associate degree with 4+ years of experience.
• Hands-on experience repairing and maintaining workstations, laptops, IP phones, smartphones, and tablets.
• Proficiency in maintaining printers, copiers, and scanners.
• Experience deploying and supporting Microsoft Office Suite and Windows operating systems.
• Familiarity with general networking and customer/server concepts.
• Ability to use routine troubleshooting methodologies to minimize user impact.
• Capacity to lift 40 lbs and navigate various building environments.
• Reliable transportation for travel throughout the service delivery area.

Key Skills

Education

Any Graduate