Description

You will act as the first line of support for hardware, software, and network issues.

Responsibilities

• Troubleshoot and resolve desktop and laptop problems, including operating system and application issues.
• Set up and configure new hardware and software.
• Install and maintain network printers and other peripherals.
• Document and track support requests using the ticketing system.
• Provide technical support to end-users to ensure system stability.

Required Skills

• 5+ years of experience in desktop support roles.
• Proven ability to troubleshoot hardware and software issues.
• Experience with hardware configuration and installation.
• Hands-on experience with system maintenance.
• Ability to resolve network connectivity issues for end-users.
• Bachelor's degree or any graduate degree.

Key Skills

Education

Any Graduate